Need help this Christmas?

family round christmas tree

It Christmas time! School is coming to and end and we hope you all are planning on having an amazing time.

We know Christmas can sometimes feel a bit overwhelming and for some people the Christmas period may be a difficult time.

Get support if you ever feel unsafe or you don’t know what to do. If you’re every worried or feel unsafe you should contact contact Wirral Integrated Front Door on 0151 606 2008 (9-5pm) after hours 0151 677 6557 or email ifd@wirral.gov.uk if you are worried about yourself or someone you know.

You could also contact Childline or in an emergency always call 999

Here is a list of services who you could contact for advice during the Christmas break if you need some help.

Wirral Integrated Front Door Team IFD

If a child or young person is at risk of harm, abuse or neglect please report it to the Wirral Integrated Front Door Team:

Mon-Fri, 9:00am – 5.00pm Tel: 0151 606 2008

Outside of these hours Tel: 0151 677 6557

E-mail: IFD@wirral.gov.uk

SHOUT

Shout is an affiliate of Crisis Text Line® in the UK that provides free, confidential support, 24/7 via text. It’s the first free 24/7 texting service in the UK for anyone in crisis anytime, anywhere. Shout is available in England, Scotland, Wales, and Northern Ireland

 

Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer.

 

Every texter is connected with a real-life human being trained to bring people from a hot moment to a cool calm place through active listening and collaborative problem-solving. All of our Crisis Volunteers donate their time to helping people in crisis.

KOOTH (Online counselling)

Free, safe and anonymous online support for young people

Monday – Friday 12pm – 10pm

Saturday – Sunday 6pm – 10pm

kooth.com

Childline

If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

Can provide a BSL interpreter if you are deaf or hearing-impaired.

Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.

Phone: 0800 1111

Opening times: 9am - midnight, 365 days a year

Samaritans

We're waiting for your call

Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.

Call 116 123 for free

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